Which of the following is the author's opinion about the woman at the Global Support Centre? A.She sounded helpful and knowledgeablE. B.She was there to make callers frustrateD. C.She was able to solve her computer problem. D.She was quick to pass her along to a technician.
A.She B. B.She C. C.She D. D.She
【参考答案】
B 解析:判断推理题。依据第六段最后一句:我能看出她惟一的工作职责就是提高全球的压力等级。A)她听起来有知识,很......