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Supermarket Supermarket is a type
of retailing institution that has a moderately broad product assortment spanning
groceries and some nonfood lines, that ordinarily emphasizes price in either an
offensive or defensive way. As a method, supermarket retailing features several
related product lines, a high degree of self-service, largely centralized
checkout, and competitive prices. The supermarket approach to retailing is used
to sell various kinds of merchandise, (46) .
The term supermarket usually refers to an institution in the grocery
retailing field. Most supermarkets emphasize price. Some use price offensively
by featuring low prices in order to attract customers. Other supermarkets use
price more defensively by relying on leader pricing to avoid a price
disadvantage. Since supermarkets typically have very thin gross margins, they
need light levels of inventory turnover to achieve satisfactory returns on
invested capital. Supermarkets originated in the early 1930s.
They were established by independents (47) . Supermarkets
were an immediate success, and the innovation was soon adopted by chain stores.
In recent decades supermarkets have added various nonfood lines to provide
customers with one stop shopping convenience and to improve overall gross
margins. Today stores using the supermarket method of retailing
are dominant in grocery retailing. However, different names are used to
distinguish these institutions (48) . A
superstore is a larger version of the supermarket. It offers more grocery and
nonfood items (49) . Many supermarket chains are emphasizing
superstores in their new construction. Combination stores are
usually even larger than superstore. They, too, offer more groceries and
nonfoods than a supermarket but also most product lines found in a large
drugstore. Some combination stores are joint ventures between supermarkets and
drug chains such as Kroger and Savon. For many years the
supermarket has been under attack from numerous competitors. For example, a
grocery shopper can choose among not only many brands of supermarkets but also
various types of institutions (warehouse stores, gourmet shops, meat and fish
markets, and convenience stores). Supermarkets have reacted to competitive
pressures (50) : Some cut costs and stressed low prices by
offering more private brands and generic products and few customer services.
Others expanded their store size and assortments by adding more nonfood lines
(especially products found in drugstores), groceries attuned to a particular
market area (foods that appeal to a specific ethnic group, for example), and
various service departments (including video rentals, restaurants,
delicatessens, financial institutions, and pharmacies). A.by
size and assortment B.than a conventional supermarket
does C.including building materials, office products, and, of
course, groceries D.attracting more customers with their low
prices E.primarily in either of two ways F.to
compete with grocery chains