单项选择题剩余精力说的代表人物是______。 A.拉察鲁斯 B.格鲁斯 C.席勒和斯宾塞 D.阿普利登
单项选择题According to the 3rd video clips,as a medical receptionist, it is not a proper way to__________ when answering the telephone? A、state the name of the office as well as your name. B、keep the patients waiting for a long time. C、speak in a polite and professional manner D、answer between second and third ring