e) Although diabetes patients have their desire to be actively engaged in their health care, most indicate that they are _________ so the program provider communication with them and their family about the benefits of DSME/S is essential.

A．disappointed about their quo status and the results of their health care program
B．not actively engaged by their providers and that education and psychological services are not readily available
C．not sure about the DSME/S program and misunderstanding of its concepts
D．uncertain about the financial problem that the program will cost