个案社会工作具体过程的步骤是（）。A．建立专业关系B．收集并分析信息C．实施计划D．完成计划E．结案与评估-找考题网

单项选择题听力原文：W: Bob, can I come to see you at your house tomorrow evening?M: Sure. Susan and I have sort of half decided to go swimming late tomorrow afternoon, so give me a ring before you come, OK?(13)A．Bob will see Susan tomorrow evening.B．Bob asked the woman to come another time.C．Bob and Susan have decided to go on a holiday.D．Bob might be at home late tomorrow evening.