单项选择题
● You will hear a manager talking to staffs about the way they answer the telephone.
● For each questions 23—30, mark one letter (A, B or C) for the correct answer.
● After you have listened once, replay the recording. Employees should answer the phone after ______ .
● You will hear a manager talking to staffs about the way they answer the telephone.
● For each questions 23—30, mark one letter (A, B or C) for the correct answer.
● After you have listened once, replay the recording. Employees should answer the phone after ______ .
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