Why would Bill Gates choose to challenge the federal
government and twenty attorneys-general over the Web browsers Picking a fight
with powerful government regulators can only be justified for one of two
reasons: a legitimate fear that Microsoft will be drastically reduced in value
if the regulators get their way—or a reasonable prospect that Microsoft will
dramatically increase in value if it gets its way. The best way
to protect and enhance Microsoft’s value is to transform its current 90 percent
share in the opening system market (yesterday’s computing market) into an
equivalent share in the access to the Internet market (today’s computing
market). The key tool enabling Microsoft to move from one
market to another is what the regulators call the "first-screen requirement".
Microsoft requires that all computers using Windows be shipped so what the first
screen consumers see is exactly the screen that Microsoft wants them to see. The
consumer has no ability to tell the manufacturer to change the first screen in
any way. Without the first-screen requirement, consumers might
well decide to tell the manufacturer not to change the first screen and enjoy
the "Windows experience" just as Microsoft hopes. On the other hand, they might
just as easily allow or ask the manufacturer to change the first screen so that
they can enjoy the "Compaq experience", the "IBM experience" or even the
"Netscape experience". Microsoft’s first-screen requirement is
like a car manufacturer with a 90 percent market share telling its car buyers
that they can replace the car radio, but only if they do the installation all by
themselves. A few hardy souls may make the replacement, but the rest of us would
probably decide that the original radio was good enough. With
the first-screen requirement, Microsoft’s browser does not have to be the best
to achieve virtually total market share. It merely has to be "good enough" to
prevent everyone other than the hardiest of the users from changing to another
browser. With the "good enough" browser and the resulting
market share, Microsoft would not only have control over users’ access to the
Interact, but would be able to use its dominance in that market to be ready for
the next market, whatever it may be. With stakes that high, it is not surprising
that Bill Gates and Microsoft have decided that a fierce battle with federal
regulators is worth the risk. According to the last two paragraphs, we know that
A. the best browser is indispensable to achieve total market share.
B. Microsoft successfully prevents the users from changing to other
browsers.
C. the "good enough" browser will help Microsoft dominate the next
market.
D. it’s reasonable for Bill Gates and Microsoft to pick a fight with federal
regulators.