Decide which of the choices given below would best complete the passage
if inserted in the corresponding blanks. Mark the best choice for each blank on
your ANSWER SHEET.
More and more residences, businesses,
and even government agencies are using telephone answering machines to take
messages or give in formation or instructions. Sometimes these machines give
(31) instructions, or play messages that are difficult to
understand. If you (32) telephone calls, you need to be ready
to respond when you get a (33) The most common machine is
the (34) used in residence. If you call a home (35)
there is a telephone answering machine (36) you
will hear several rings and then a recorded message
that (37) says something like this: "Hello. We can’t come to
the (38) right now. If you want us to call you back, please
leave your name and number after the beep." Then you will hear a "beep,"
(39) is a brief, high-pitched (40) . After
the beep, you can say who you are, whom you want to speak to, and what number
the person should call to (41) you, or you can leave a
(42) . Some telephone answering machines record for only 20 or
30 seconds after the beep, (43) you must respond quickly.
Some large businesses and government agencies are using telephone answering
machines to provide information on (44) about which they
receive a large volume of (45) Generally speaking, using
these systems (46) you to have a touch-tone phone. The voice
on the machine will tell you to (47) a certain button on your
telephone if you want information on Topic A, another button for Topic Band and
so on. You listen (48) you hear the topic you want to learn
about, and then you push the (49) button. Immediately after
making your (50) , you will hear a recorded message on the
topic.